In addition to ensuring unparalleled food safety and quality, our strength is to provide accurate, efficient, and timely support from the very first approach. Our team is dedicated to installing and fine-tuning new installations while providing expert advice and training to your operators.
With our Customer Support team, we guarantee you and your company comprehensive technical support. Our team is available 24/7, 365 days a year, ready to assist you anytime, anywhere.By phone, through remote assistance, or directly on-site, we offer fast, effective problem-solving. In fact, more than 98% of customer issues are solved within the first 48 hours of your support request.
We go the extra mile to ensure that our innovative technology is easy to use. In fact, BIOMETiC solutions:
require minimum calibration
are easily integrated into any production line
have an easy-to-use interface that makes operation quick and intuitive for the operator
We want to make sure that your operators also fully understand all the features and benefits that a BIOMETiC solution brings to your business. That’s why we make sure to give them training at the time of machine installation.
Should training for other operators be required at a later date, you can add an extra training package on your BIOMETiC solution at your company or one of our locations at any time.
24/7 Support Services: We are here at your Disposal
To ensure the high quality of your products and our services, we provide you with our company know-how and our free consulting services to choose together the best BIOMETiC solution for your food inspection needs.
Contact us now with no obligation and find out how we can help you to grow your business.